This Bonus Policy explains the terms and conditions that govern all promotional offers available at Betpanda (betpandago.com), operated by Star Bright Media S.R.L under a Costa Rica licence. By claiming any bonus or promotion on the platform, you confirm that you have read, understood, and agreed to the terms set out below, as well as Betpanda's general Terms and Conditions.

1. General Bonus Terms

1.1 Eligibility

• All bonuses and promotions at Betpanda are available to registered account holders who are of legal gambling age in their jurisdiction.
• You must have a valid, verified (where applicable) account at betpandago.com to claim or receive any promotional benefit.
• Betpanda operates exclusively in cryptocurrency. All bonus values denominated in BTC or other cryptocurrencies are calculated at the time the bonus is credited, based on the equivalent value in the coin used.
• Betpanda reserves the right to restrict, modify, or withdraw any promotion at any time without prior notice. Any such changes will not affect bonuses already credited to your account in good faith.
• Only one account per player, per household, per device, and per IP address is permitted. Duplicate accounts will result in the forfeiture of all associated bonuses and may lead to account closure.
• Betpanda reserves the right to request identity verification (KYC) before processing any withdrawal of bonus-derived winnings. Failure to satisfy verification requirements may result in the withholding of funds until compliance is achieved.
• Bonuses are non-transferable and may not be exchanged for cash unless specifically stated otherwise in the relevant promotion's terms.
• Betpanda reserves the right to decline, cancel, or reclaim any bonus where abuse, collusion, or fraudulent activity is suspected.

1.2 Responsible Gambling and Self-Exclusion

• Players who have set deposit limits, cooling-off periods, or self-exclusion arrangements are not eligible to receive bonuses during the period those restrictions are active.
• If you wish to exclude yourself from receiving promotional communications or bonus offers, please contact Betpanda support via Live Chat or email, available 24/7.

1.3 Wagering Requirements — General Note

Wagering requirements vary by promotion. Where a promotion states "None," no wagering is required before funds may be withdrawn. Where a promotion states "Check T&Cs," the specific wagering conditions applicable to that offer will be displayed at the point of opt-in or within the promotion's dedicated terms. Players should review those terms carefully before claiming.

2. Welcome Bonus

2.1 Overview

New players making their first qualifying deposit at betpandago.com are eligible for a 100% deposit match bonus up to 1 BTC. The bonus is applied to the equivalent value of the deposited cryptocurrency, regardless of which supported coin is used.

2.2 Eligibility and Claiming

• The Welcome Bonus is available to new registered players on their first deposit only.
• The deposit must be made in a supported cryptocurrency. No fiat deposits are accepted at Betpanda.
• The bonus match applies to the first deposit only. Subsequent deposits do not qualify for this offer.
• The maximum bonus credit is capped at the equivalent of 1 BTC at the time of deposit.

2.3 Wagering and Withdrawal

• The Welcome Bonus is subject to wagering requirements. The applicable wagering multiplier and any game restrictions will be communicated at the point of deposit and within the promotion's dedicated terms on betpandago.com.
• Until the wagering requirement is met, bonus funds and any winnings generated from bonus funds may not be withdrawn.
• Betpanda reserves the right to void any winnings and remove bonus funds from accounts where it reasonably determines that promotional terms have been abused.

2.4 Expiry

• Welcome Bonus funds and associated wagering requirements must be completed within the timeframe specified in the promotion's dedicated terms. Unused or unexpired bonus funds will be forfeited after the expiry date.

3. Weekly Cashback

3.1 Overview

Every Wednesday, Betpanda automatically credits 10% of a player's net eligible casino losses from the preceding seven days directly to their account. This is a genuine cash return — not bonus funds — and carries no wagering requirements.

3.2 How It Is Calculated

• "Net eligible losses" means the total amount wagered minus total winnings across eligible games during the calculation period, resulting in a net negative balance for that week.
• If your net result for the period is positive (i.e., you are in profit), no cashback is credited for that week.
• The calculation period covers the seven days preceding each Wednesday credit.
• Cashback is calculated and credited automatically — no manual opt-in or claim step is required.

3.3 Wagering Requirements

• Weekly cashback carries no wagering requirements. Funds credited are real money and may be used or withdrawn freely, subject to standard account verification requirements.

3.4 Eligible Games

• Not all games may contribute equally to cashback eligibility. Games or categories excluded from the cashback calculation will be identified within the promotion's dedicated terms on betpandago.com.
• Wagers placed using bonus funds are not counted towards eligible net losses for the purpose of cashback calculation.

4. Daily Rakeback

4.1 Overview

The Daily Rakeback programme returns a percentage of each player's daily wagering activity to their account, credited automatically. The rakeback rate is determined by the player's current VIP tier and may reach up to 10% at higher levels.

4.2 Key Terms

• Daily rakeback is credited automatically based on eligible wagering activity recorded during the preceding day.
• The applicable rakeback rate is tied to the player's VIP level at the time the activity is recorded.
• Daily rakeback carries no wagering requirements. Credited funds are real money.
• Daily rakeback is available in addition to the Weekly Cashback; both programmes run simultaneously for eligible players.
• Betpanda reserves the right to adjust rakeback rates, tiers, or eligibility criteria. Any material changes will be communicated to affected players.

5. VIP Programme and VIP Exclusives

5.1 How the VIP Programme Works

• Players progress through Betpanda's VIP tiers by placing eligible wagers on the platform.
• VIP status at Betpanda is permanent. Once a tier is reached, it is retained without the need to meet ongoing monthly or periodic activity thresholds.
• As VIP level increases, players gain access to higher daily rakeback rates (up to 10%), enhanced Weekly Cashback entitlements, and personalised VIP Exclusive offers.

5.2 VIP Exclusive Offers

• Personalised offers are provided to VIP players based on their activity and tier. Wagering requirements and specific terms for VIP Exclusive offers vary and will be communicated individually at the time the offer is made.
• VIP Exclusive offers are non-transferable and may not be combined with other promotions unless explicitly stated.

6. Monday Free Bet

6.1 Overview

A recurring free bet offer is made available to sportsbook players each Monday. This offer is designed for players who engage with Betpanda's integrated sportsbook, which shares a single account balance with the casino.

6.2 Key Terms

• Eligibility criteria, minimum qualifying activity, and free bet value will be specified in the promotion's dedicated terms at the time of the offer.
• Free bets are subject to wagering requirements. Full terms, including eligible markets, minimum odds, and expiry, will be stated within the promotion.
• Free bet winnings in excess of the stake are credited as withdrawable funds upon satisfaction of any applicable conditions.
• Free bets have no cash value and may not be exchanged for cash.

7. Free Spins

7.1 Overview

Betpanda periodically offers free spin promotions to existing players. These may be tied to specific games, providers, or promotional events and are issued at Betpanda's discretion.

7.2 Key Terms

• Free spins are valid only on the designated game(s) specified in the relevant offer.
• Unused free spins will expire after the period stated in the promotion's terms.
• Winnings generated from free spins may be subject to wagering requirements, which will be stated in the promotion's dedicated terms.
• Free spins have no cash value and may not be exchanged for cash.

8. Casino Races

8.1 Overview

Casino Races are tournament-style competitions in which players compete for a share of a prize pool based on their performance on eligible games within a set timeframe.

8.2 Key Terms

• Participation criteria, eligible games, prize pool structure, and leaderboard scoring methodology will be published in the specific terms for each race.
• Prizes are distributed to qualifying finishers after the race concludes. Distribution timelines will be specified in the race terms.
• Prize funds may be subject to wagering requirements, as indicated in the individual race terms.
• Betpanda reserves the right to disqualify any participant found to have engaged in unfair play, collusion, or any conduct intended to manipulate race outcomes.

9. Referral Programme

9.1 Overview

Betpanda operates a referral programme that rewards existing players who introduce new players to the platform.

9.2 Key Terms

• Referral rewards are subject to the referred player completing qualifying actions, such as registration and a minimum deposit, as specified in the programme's current terms.
• Referrals must be genuine new players. Self-referral, the creation of duplicate accounts, or any attempt to exploit the referral programme artificially will result in the cancellation of all associated rewards and may lead to account suspension.
• Referral reward values, applicable wagering requirements, and expiry periods will be set out in the programme's dedicated terms.

10. Payments, Currencies, and Bonus Crediting

10.1 Cryptocurrency Only

Betpanda operates exclusively in cryptocurrency. All deposits, withdrawals, bonus credits, and cashback payments are transacted in supported digital currencies, which include Bitcoin (BTC), Lightning Network (BTC), Ethereum (ETH), Binance Coin (BNB), and 30+ additional coins. No fiat currency transactions are accepted.

10.2 Bonus Valuation

• Where a bonus is expressed in BTC (e.g., the Welcome Bonus up to 1 BTC), the equivalent value in any other supported cryptocurrency will be calculated at the prevailing exchange rate at the time the bonus is triggered.
• Cryptocurrency values are volatile. Betpanda is not responsible for fluctuations in the market value of bonus or cashback funds between the time of crediting and the time of withdrawal.

10.3 Bonus Crediting Timescales

• Welcome Bonus funds are credited upon confirmation of the qualifying deposit on the relevant blockchain network.
• Weekly Cashback is credited automatically every Wednesday.
• Daily Rakeback is credited automatically each day based on the preceding day's eligible activity.
• Other promotional credits will be issued within the timeframe specified in the relevant promotion's terms.

10.4 Withdrawal of Bonus-Related Funds

• Withdrawals of bonus funds or winnings derived from bonus play may be subject to KYC (Know Your Customer) verification. Betpanda reserves the right to request documentary proof of identity and account ownership before processing such withdrawals.
• Betpanda charges no withdrawal fees. Standard network fees, which vary by cryptocurrency and prevailing blockchain conditions, may apply and are the responsibility of the player.
• Lightning Network withdrawals are typically near-instant and carry the lowest network fees of any available withdrawal route.

11. Abuse and Misuse of Bonuses

• Betpanda employs monitoring systems to detect bonus abuse, including but not limited to: the use of multiple accounts, matched betting, arbitrage strategies, collusion, and the systematic exploitation of low-edge games to satisfy wagering requirements.
• Where bonus abuse is identified, Betpanda reserves the right to: void bonus funds and any winnings derived from them; restrict or close the player's account; and report the activity to relevant authorities where required.
• If a player's betting pattern prior to making a withdrawal request is deemed to be inconsistent with genuine recreational play and appears to be designed primarily to withdraw bonus funds, Betpanda reserves the right to withhold the withdrawal and review the account.

12. Modifications and Termination of Promotions

• Betpanda reserves the right to amend, suspend, or withdraw any promotion at any time. Where possible, reasonable notice will be given to affected players.
• In the event a promotion is terminated, any bonus funds already credited and subject to an ongoing wagering period will continue to be valid until the original expiry date, unless exceptional circumstances — such as technical error or abuse — require immediate cancellation.
• In the event of a technical error or system fault that results in a bonus being incorrectly credited, Betpanda reserves the right to correct or reverse the credit.

13. Responsible Gambling

Betpanda is committed to promoting responsible gambling. Bonus offers are designed for entertainment purposes and should not be viewed as a source of income. If you feel that gambling is having a negative impact on you or those around you, we encourage you to make use of the responsible gambling tools available on betpandago.com, including deposit limits, session controls, and self-exclusion options. Our support team is available 24/7 via Live Chat and email to assist you.

14. Jurisdiction and Governing Terms

Betpanda is operated by Star Bright Media S.R.L, licensed in Costa Rica. This Bonus Policy is governed by and should be read in conjunction with Betpanda's full Terms and Conditions, Privacy Policy, and any game-specific rules available on betpandago.com. In the event of any conflict between this Bonus Policy and the general Terms and Conditions, the general Terms and Conditions shall prevail unless a specific promotion's terms state otherwise. Betpanda's decision on all bonus-related matters is final.

15. Contact and Support

If you have any questions regarding this Bonus Policy or any active promotion at Betpanda, please contact our support team:

• Live Chat: Available 24/7 via betpandago.com
• Email: Available 24/7 — contact details provided within the support section of betpandago.com